Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next

If you are still looking for help with this...

You need to provide more information.... What is the full canonical name in the User ID that was restored? Does it match the full canoncica name in the ACL for whatever database he/she is trying to access (this is most likely the problem... And an update to the ACL or restore the correct ID is most likely the resolution.). Or are you getting encryption error messages?:

It is always best to post the exact text of the error message and as many other accurate details of the issue (feel free to substitute fake "John Doe" names for real names). You are much more likely to get a timely response with this approach...


Feedback response number TCON8QJTTQ created by ~Rebecca Preponemarnivu on 01/15/2012

Login (~Kelly Elnuplop... 3.Jan.12)
. . If you are still looking for help w... (~Mario Asaresab... 15.Jan.12)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS